Terms of Service
Last updated: May 2026
1. Agreement to Terms
By accessing or using the website located at stivate.com or engaging Stivate ("Company", "we", "us", or "our") for software development, warehouse automation, ERP integration, or custom CRM solutions, you agree to be bound by these Terms of Service. If you do not agree to all of these terms, please do not access the site or use our services.
2. Services Offered
Stivate provides enterprise software engineering, digitalization, and automation solutions, including but not limited to:
- Custom dispatch & GRN (Goods Receipt Note) management software
- Warehouse operational dashboards & live tracking systems
- ERP & SAP integration middleware and API connectors
- WhatsApp automation and customer inquiry CRM tools
- Web applications, portal engineering, and business process automation
Specific project scopes, deliverables, timelines, and commercial terms are governed by individual statements of work (SOW) or service agreements executed between Stivate and the client.
3. Intellectual Property Rights
Website Content: All materials on stivate.com, including text, graphics, logos, brand assets, code snippets, and UI designs, are owned by or licensed to Stivate and are protected under Indian and international copyright and trademark laws.
Client Codebase & Deliverables: Upon full settlement of all agreed project invoices, ownership of custom software code built specifically for the client transfers to the client in accordance with the project contract. Stivate retains ownership of core pre-existing frameworks, reusable utility libraries, and proprietary developer tooling.
4. User Inquiries & Communications
When submitting inquiries through our contact forms or scheduling consultation sessions, you agree to provide accurate, current, and complete information. You consent to receive project-related communications, proposals, and updates via email, WhatsApp, or phone from the Stivate team.
5. Limitation of Liability
To the maximum extent permitted by applicable law, Stivate shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services. While we build robust, production-tested software, clients remain responsible for maintaining adequate secondary backups and ERP data integrity procedures.
6. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these Terms or our services shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.